Cookie Policy

Overview

Asan Digital LLC, operating as EduQueue ("we," "our," or "us"), uses cookies and similar technologies to provide secure and efficient visitor management services to K-12 educational institutions. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

Educational Focus: Our use of cookies is strictly limited to providing educational services. We do not use cookies for advertising, marketing, or building commercial profiles.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Other Similar Technologies

In addition to cookies, we may use:

Local Storage: Stores data in your browser for longer periods
Session Storage: Temporary storage that expires when you close your browser
Web Beacons: Small images that help us understand usage patterns

How We Use Cookies

We use cookies exclusively for the following purposes:

Essential Operations

Authentication: Keep you signed in during your session
Security: Protect against unauthorized access and maintain system integrity
Session Management: Remember your preferences during a visit
System Performance: Ensure our services operate efficiently

Service Improvement

Analytics: Understand how our services are used (anonymous data only)
Error Tracking: Identify and fix technical issues
Performance Monitoring: Ensure fast and reliable service

No Advertising: We do not use cookies for advertising, marketing, or selling data to third parties.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled.

Session cookies: Maintain your login state
Security cookies: Protect against cross-site request forgery
Load balancing cookies: Ensure website stability

Functional Cookies

These cookies remember your preferences and choices.

Language preferences: Remember your selected language
User preferences: Remember your display settings
Accessibility settings: Maintain your accessibility preferences

Performance Monitoring

We monitor performance using server-side analytics only:

Server logs: Error tracking and performance metrics
No tracking cookies: All analytics are anonymous and server-side
No user profiling: We do not track individual user behavior

Third-Party Cookies

We limit third-party cookies to essential services only:

Essential Service Providers

Amazon Web Services: Cloud hosting and load balancing
Twilio: SMS delivery (no cookies on user devices)

NO TRACKING OR ANALYTICS COOKIES: We do not use Google Analytics, Facebook Pixel, or any third-party tracking cookies. We do not track users across websites or build behavioral profiles.

Data Protection: All third-party providers are contractually bound to protect data and prohibited from using it for their own purposes.

Managing Cookies

Browser Controls

You can control cookies through your browser settings:

Chrome: Settings > Privacy and security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Privacy, search, and services > Cookies and site permissions

Cookie Preferences

Essential Cookies: Cannot be disabled (required for security)
Functional Cookies: Can be managed in account settings
Do Not Track: We honor Do Not Track browser settings

Impact of Disabling Cookies: Disabling certain cookies may affect your ability to use some features of our service, particularly authentication and security features.

K-12 Educational Considerations

Student Privacy

We do not set cookies on devices used by students
Our services are designed for use by school staff and authorized visitors
No tracking cookies are used for student-related activities

COPPA Compliance

We do not knowingly collect data from children under 13
Cookies are not used to track or profile children
Schools control all student data access

FERPA Compliance

Cookies do not store education records
Session data is encrypted and temporary
No personally identifiable information is shared via cookies

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will:

Update the "Last updated" date at the top of this policy
Notify institutional administrators of significant changes
Provide a summary of key changes when appropriate

Cookie Details Table

Below is a detailed list of cookies we use:

Cookie Name	Purpose	Type	Duration
session_id	Maintains user session	Necessary	Session
csrf_token	Security protection	Necessary	Session
user_preferences	Stores user settings	Functional	1 year
remember_me	Keep me logged in	Functional	30 days
timezone	User timezone	Functional	1 year

Contact Information

For questions about our Cookie Policy or to manage your preferences, please contact:

Asan Digital LLC

Email: privacy@asan.digital
Phone: 1-888-EDUQUEUE
Address: Privacy Team
Asan Digital LLC
1209 Orange Street
Wilmington, DE 19801